Complaint Management System in PHP CodeIgniter with Source Code

A fully functional project based on Complaint Management System which uses PHP Language with CodeIgniter Web Framework. Following PHP CodeIgniter project contains all the essential features which can be in use by the second-year IT students for their college projects. It has a number of features that will allow users to manage all complaint-related records. This system as well as the web application’s concept is all clear. It’s the same as real-life scenarios and well-implemented on it. To download free Complaint Management system project in PHP with source code files, please scroll down to the bottom of this post for the Download button.

About Complaint Management System PHP Project

In particular, this Online Complaint Management System project in PHP CodeIgniter focuses mainly on keeping track of the community’s complaints. To be more precise, the system helps to keep track of the users with their access authority and so on. Also, the system contains all the report management side of things. In addition, the system allows for managing menu and submenu categories. Evidently, this project contains an admin panel with a user panel. In an overview of this web application, a user has a primary role and control over the system. He/she can report complaints on various topics. In order to report a complaint, a user has to provide his/her reporting id, title, selection of topics, image, and so on. Besides, each user can update his/her profile.

Admin Panel and Report Data

An administrator has full control over the system. He/she can manage access authority, users, menus, and so on. Here, each and every section has its own respective details such as name and other important details. The very first step of the management of this system is to set up menus for the system interface. There are minor fields for the menu management such as name and description. This section plays an important role in the management of the submenus. The administrator can list out a number of complaints with their respective details including the name of the user, topic, attachments, and more. An administrator can simply view the complaints, and delete them if needed but is not allowed to update them. Besides, an admin can set up a number of rules for each user type regarding their limitations in the system’s features.

Last but not least, a clean and simple dashboard is presented with various color combinations for a greater user experience while using this Online Complaint Management System Project in PHP MySQL CodeIgniter. For its UI elements, a free open-source CSS framework; Bootstrap is on board with some Vanilla CSS too. Presenting a new Complaint Management System Project in PHP MySQL which includes an admin panel with other access that contains all the essential features to follow up, and a knowledgeable resource for learning purposes.

Available Features:
  • Admin Panel
  • User Panel
  • Email Verification
  • Report a Complaint
  • Manage Complaint
  • Manage Access Authority
  • User Management
  • Menu Management
  • Submenu Management
  • Update User Profile
Project Name:Online Complaint Management System PHP
Language/s Used:PHP with CodeIgniter Web Framework
PHP version (Recommended):5.6, 7.4
Type:Web Application
Developer:Aditiya Permana
Online Complaint Management System PHP Project Overview

Instructions: How to Run?

  • After you finish downloading the project, unzip the project file and head over to your XAMPP directory.
  • There you’ll find a folder naming “htdocs”.
  • Inside the “htdocs” folder, paste the project folder (not the .zip one, but the extracted one).
  • Open your favorite browser; we recommend using Google Chrome or Mozilla Firefox.
  • Then, go to the URL “http://localhost/phpmyadmin“.
  • Create a Database with a name that is provided inside the “01 LOGIN DETAILS & PROJECT INFO.txt”.
  • Click on the “Import” tab and choose the database file (.sql) which is provided under the folder naming “DATABASE FILE”.
  • After setting up all these, go to the URL “http://localhost/[ PROJECT_FOLDER_NAME ]/“
  • All the login details are provided inside the project folder, check that out and enter them in order to use it.

And there you have it, a full setup of the Complaint Management System project in PHP CodeIgniter. For this particular PHP project, PHP Version 5.6 or 7.4 is required because the project does not operate with the oldest PHP version. So, users with the oldest PHP version (older than 5.6) might face various problems while operating it. As a result, you’ll need to manage your PHP version (only if you’re using the old version) at the moment. Also, Download Free Complaint Management System Project in PHP MySQL CodeIgniter Source Code. So, this online complaint system PHP project is a fully functional project for all the intermediate levels that broads vast knowledge into such PHP web applications. In conclusion, this whole PHP project with free source code is an absolute project and a meaningful way for the users to learn and explore more about it.

Free Download Complaint Management System Project in PHP MySQL CodeIgniter with Source Code:
Click the Download Button Below to Start Downloading

Note: Only for Educational Purpose


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